Assessing the Impact of Financial and Non-financial Rewards on Job Satisfaction: A Cross-sectional Study Among Employees of Health Secretariat Department of Khyber Pakhtunkhwa, Pakistan


  • Azmatullah Khan Department of Health, Khyber Pakhtunkhwa, Pakistan
  • Naeemullah Saidu Medical College, Swat Pakistan
  • Muhammad Imran Marwat Khyber Medical College, Peshawar
  • Muhammad Altaf University of Engineering and Technology, Taxila, Pakistan
  • Mashal Khan MBBS Student, Khyber Medical College, Peshawar



Background: An organization's ability to deliver quality services completely depends on its management of human resource in an efficient manner. To maximize potential of health-care professionals, job satisfaction becomes utmost significant.
Objectives: To assess the impact of financial and non-financial rewards on job satisfaction of employees of Health Secretariat Department of Khyber Pakhtunkhwa.
Material and Methods: A cross-sectional study was conducted from June 2019 to August 2019. A pilot tested and validated semi-structured questionnaire was used to collect data from the employees of health secretariat department through convenience sampling technique. A total of 50 forms were analyzed through SPSS and AMOS. Satisfaction in job, financial and non-financial rewards were tested for their t-statistics and significance level using multiple linear regressions followed by determining effects of moderator of age, experience, and education when employed as an interaction variable.
Results: The study results demonstrate that non-financial rewards have more significant relationship (p < 0.05) in determining job satisfaction of employees compared to financial rewards. However, the moderators of increase in age, education and experience (AEE) were seen to enhance the job satisfaction-financial rewards (JS-FR) relationship while AEE had no impact on job satisfaction-nonfinancial rewards (JS-NFR) relationship.
Conclusion: The non-financial rewards (recognition, responsibility, autonomy and provision of skill enhancement opportunities) are shown to play a key role in job satisfaction of employees. Hence health organizations should consider them included in their management for more job satisfaction.
Keywords: Financial Rewards, Health Care, Human Resource, Job Satisfaction, Pakistan.


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How to Cite

Khan A, Naeemullah, Marwat MI, Muhammad Altaf, Mashal Khan. Assessing the Impact of Financial and Non-financial Rewards on Job Satisfaction: A Cross-sectional Study Among Employees of Health Secretariat Department of Khyber Pakhtunkhwa, Pakistan. J Saidu Med Coll Swat [Internet]. 2024 Mar. 8 [cited 2024 Jul. 12];14(1):9-13. Available from:

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